Your privacy is of the utmost importance to us. We ensure your personal data, such as name, postal and email address, and telephone number remains completely private.
What Information Do We Collect?
1. Site Activity Data
Every time you visit Q-labo.com, our web server collects and logs various information. Access logs will be kept for a reasonable amount of time and include, but are not restricted to your device’s TCP/IP address, your username (if applicable), date, time and files you accessed. If you clicked on an external link that redirected you to a Q-labo.com webpage, this referral information will also be stored. We only use these access logs for site administration, overall performance and security reviews, and will not sell or share them with third party organizations under any circumstance.
3. Personal Information
We only collect personal information, such as your name, postal and email address, or telephone number when you voluntarily provide it upon registering as a new QLabo customer, or placing an order on our website. Your personal information will not be added to bulk email lists or sold to any third parties.
Our international customers should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
It is our duty to provide our international carriers with order, shipment, and product information, such as the description “Cosmetics” or “Skincare”. This type of information will be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.