Your privacy is of the utmost importance to us. We ensure your personal data, such as name, postal and email address, and telephone number remains completely private.

Website Privacy Policy

Whenever you submit information via this website, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy for the purposes presented below. Laboratoire QLabo (QLabo) does not collect, use or disclose personal information for any purpose other than those identified below, except with your consent or as required by law.

What Information Do We Collect?

1. Site Activity Data

Every time you visit, our web server collects and logs various information. Access logs will be kept for a reasonable amount of time and include, but are not restricted to your device’s TCP/IP address, your username (if applicable), date, time and files you accessed. If you clicked on an external link that redirected you to a webpage, this referral information will also be stored. We only use these access logs for site administration, overall performance and security reviews, and will not sell or share them with third party organizations under any circumstance.

2. Cookies

Some pages of our Q-labo website may use cookies solely for security and authentication purposes, just to maintain the session of your device to our server. This data will not be sold or shared with third party organizations under any circumstance.

3. Personal Information

We only collect personal information, such as your name, postal and email address, or telephone number when you voluntarily provide it upon registering as a new QLabo customer, or placing an order on our website. Your personal information will not be added to bulk email lists or sold to any third parties.

International Shipping

Our international customers should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

It is our duty to provide our international carriers with order, shipment, and product information, such as the description “Cosmetics” or “Skincare”. This type of information will be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

Policy Revisions

Every minor change to this privacy policy will be promptly communicated on the Q-labo website and will not affect the way we handle previously submitted personal information. Should you have any inquiries about our privacy policy, or wish to update any of your personal information, please contact us at